Reviews


Name: Dr. Johnnye Massenburg-Johnson Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: I would definitely recommend their services. I had to call on a Sunday and Chris was courteous and professional. I ended up having to reschedule for Monday because of a change on my end. He promised to be there the next Morning at a specified time. He was prompt, efficient, professional and courteous. His prices are excellent and not overboard like many locksmiths. I would highly recommend this service.
Name: Ashley Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: Recently bought a new home and needed my locks rekeyed! Chris was great, professional, on time and fast! Would definitely recommend and use their services again in the near future.
Name: Whitney S. Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: Came to my house and unlocked my car door all within 20 minutes at a very reasonable price. I would definitely recommend to anyone! Thanks!
Name: Dr. Johnnye Massenburg-Johnson Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: I would definitely recommend their services. I had to call on a Sunday and Chris was courteous and professional. I ended up having to reschedule for Monday because of a change on my end. He promised to be there the next Morning at a specified time. He was prompt, efficient, professional and courteous. His prices are excellent and not overboard like many locksmiths. I would highly recommend this service.
Name: Kim S. Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: I highly recommend this service. Very polite and honest which to me means a lot . Needed to replace a garage lock so I called . About 30 minutes later he was fixing the Lock instead of replacing. Saving me money. He could of easily said it was broke and needed a new lock and installation . So if you need a locksmith he's the one to call. Thanks again :)
Name: Sandy Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: Richard came immediately and did a great job! Super nice and laid back. I would highly recommend him to anyone needing any kind of lock work to be done!!
Name: Andreya Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: Thank you for getting me into my apartment! Very quick, helpful and caring! I am very glad you were available late and willing to help!
Name: Kindra Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: Chris provided exceptional service! He was to our house within half an hour and changed all of our locks in under an hour- his prices are very reasonable and he's a pleasure to work with. I am so grateful they showed up at the top of my search. If you are in need of a locksmith, call Lucky Lock!!!
Name: Theresa Waldron Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: We were recommened to Lucky Locks by a relative. I called and made an apointment with Chris Bell to have our door locks double keyed, during our phone conversation I explained we were taking care of a relative with dimentia, and were trying to secure our home. Not only did he come out early for our appointment, he changed all the locks, and made keys for every door, and brought matching padlocks for our gates to secure the backyard from her wandering out our gates!!!! If you are in need of any kind of locksmith service, I would recommend you call this affordable, courteous company! On a scale of 1-10, I rate this company, and Chris at an 11!!!!!!!
Name: Christopher P. Johnson, III Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Richard came to serve us immediately. He was very polite, courteous, friendly, and professional. We could not have been more pleased. We will certainly use Lucky Lock & Key, LLC for our future needs. We will also refer our friends and business associates to use this company's services. Company Rating A plus!
Name: Lynne Daley Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Via AAA, Chris Bell promptly came to my house and unlocked the door so quickly that I didn't have to miss an important early a.m. meeting. He was conscietious, customer focused and skilled. Thank you, Chris!
Name: Mary Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Met me and my daugher at Kroger within 15 minutes of call. Got us back into our car within 5 minutes. Next time, hopefully there won't be a next time I lock my keys in my car, I won't try to break into my car myself for over an hour before calling Richard, at Lucky Lock and Key. Thanks!
Name: Joseph Cotten Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: We called Lucky Lock to change our house locks and he came the same day. Super fast, friendly, and great service! Thanks!
Name: DD Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Chris was very prompt and polite when he came to rescue me from my own clumsy self of locking my keys in the car.
Name: Cristina Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Richard, Thank you so much for your help! Great Service!!! Richard was very friendly, personable, and performed the job quickly, without any damage whatsoever to my vehicle. I was able to be on my way in just a minute after his arrival (which was also prompt). I locked my keys in the trunk of my car. I would definitely recommend Lucky Lock & Key to anyone who needs a locksmith. Thanks Richard for your great service and wonderful attitude :-)
Name: Tania Zelaya-Barillas Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: I called in for service at 8:30, Lucky Lock & Key arrived within 2 hours! Great customer service by the husband and wife team. My Boss was exceptionally satisfied. Will recommend for sure! Tania Tutoring Club of Glen Allen
Name: John Larkin Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Very fast and friendly
Name: Crystal Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Couldn't have asked for quicker service, would definitely call again as well as recommend.
Name: Stan Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Timely, professional and reasonably priced. Thank you.
Name: Mary V. Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Referred to Lucky Lock & Key. Chris set up the appointment to our schedule and changed our locks in no time. Honest, professional, and reasonable. Very satisfied and would recommend. Thanks!
Name: Tommy Starke Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Chris replaced seven locks in my home He was courteous, professional and followed thru with our agreement. In addition, he helped me with an unrelated issue in my home that helped me out remendously.
Name: Mike Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Chris came to our house and unlocked a door within 25 minutes ... on a Sunday at an excellent price. I would not hesitate recommending him.
Name: Hevila Overall, how satisfied were you with our services?: Satisfied Would you recommend our service?: Definitely Additional Comments: Great service, came to my house in 25 min like he said.
Name: J. Jones Overall, how satisfied were you with our service?: Satisfied Would you recommend our service?: Definitely Additional Comments: Awesome Service!!!
Trusted Locksmith Company in the city of Richmond, VA and surrounding areas, Offering Lock Installation & Unlock Services.